DOCUMENT:Q105544  28-OCT-1993  [W_NT]
TITLE   :EISA Controllers May Cause Media Errors on ST2000 DATs
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:

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The information in this article applies to:
 
 - Microsoft Windows NT operating system version 3.1
 - Microsoft Windows NT Advanced Server version 3.1
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SUMMARY
=======
 
Some EISA controllers may cause erroneous media errors on the Conner
ST2000 DAT. Attempts to back up and verify the tape will fail and you
will receive the following error message:
 
   Fatal Error on Drive 1
 
On the rare occasions that the back up and verify process does not
fail, there will be several errors in the backup log. A large number
of the files will be corrupt when restored.
 
This problem occurs with all of Conner's 2 gigabyte (GB) tape drives.
It is not operating system-specific. A firmware upgrade to version
2.66 or later corrects this problem.
 
MORE INFORMATION
================
 
You can obtain the firmware version for the ST2000 DAT from within
Windows NT in the following path of the Registry:

WARNING: Using Registry Editor incorrectly can cause
         serious, system-wide problems that may require you to
         reinstall Windows NT to correct them. Microsoft cannot
         guarantee that any problems resulting from the use of
         Registry Editor can be solved. Use this tool at your own
         risk.
 
   HKEY_LOCAL_MACHINE\Hardware\Devicemap\Scsi\Scsi Port 0\Scis Bus 0\
   Target Id #\Logical Unit Id #
 
   Value 0
    Name: DeviceName
    Type: REG_SZ
    Data: Tape0
 
   Value 1
    Name: Identifier
    Type: REG_SZ
    Data: ARCHIVE Python 2.5
 
Archive ST2000 DATs with firmware version 2.66 began shipping from
Conner in August 1993. Firmware upgrades are available through Conner
Technical Support at (800) 227-6296. Conner is currently shipping
version 2.96.
 
The products included here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
 
Additional reference words: 3.10 archive
KBCategory:
KBSubCategory: hrdwr

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Copyright Microsoft Corporation 1993.